Frequently Asked Questions
Everything you need to know about shopping with FURB.
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
Do you ship internationally?
Yes, FURB ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my FURB garments?
To maintain the longevity of your pieces, we recommend following the care instructions on the inner label. Most of our items prefer a cold wash and air drying to preserve fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.